Responsible Gaming at 1Win

At 1Win, gambling is an activity meant for relaxation, not for causing worries or resulting in struggles with finances. Most people can enjoy betting within limits, but we also realize that for some players, gaming can escalate into reckless behavior. Our objective is to create an environment that is simple to understand but also safe, fair, and enjoyable, where the players understand the risks and maintain control.

Playing Responsibly

Gambling is not an activity where one can be sure about the end result, which is winning. It is vital that one considers betting as a hobby, personal limits are set, and winning is not a guarantee. Healthy gambling behavior begins with the following guidelines:

Gambling should be viewed as a source of entertainment and never an income.
Set boundaries in terms of time and budget before engaging the game.
Avoid the urge to chase after losses in an attempt to regain the money lost.
Monitor the funds and time spent on gaming activities with an aim of controlling the harmful expenditure.
Gambling should be done only when in a clear and positive frame of mind.

Recognizing Risky Behavior

Some gamblers place their bets whilst practicing an element of control, but a few players may indulge in problematic behavior. Signs that one has a problem with gambling include:

Regularly increasing betting limits without boundaries.
Using borrowed money or credit to place bets.
Getting angry and anxious over gambling inactivity.
Keeping information regarding gambling secret from people who are close.
Betting for a longer amount of time than intended or wagering beyond budget.
Using betting as a form of therapy or an alternative to stress relief.

If any of the above applies to you, now might be a good time to consider a break or even an intervention.

Gambling Problems Prevention

Education and awareness is what helps to prevent it. 1Win would like to remind players that:

Systems or strategies that guarantee a win of any kind is total nonsense; chances and probability is what gambling is based on.
Participation in gambling activities should always be voluntary and not as a result of some form of financial coercion.
Gambling is not a means to an end when it comes to debt or instant wealth.
Knowing the rules of the game or a particular activity before taking part is advisable.

The more these policies are kept in mind, the better and more enjoyable the experience people will have.

Tools for Self-Control

In an attempt to assist customers in achieving this, 1Win has made the following options available:

Setting Deposit Limits – determine how much you are able to deposit in a certain timeframe.
Session Limits – restrict time spent logged in.
Self-Exclusion – apply for either a temporary or permanent closure of your betting account.

If you choose to self-exclude, our support team will assist in closing your account and, if requested, ensure it cannot be reopened.